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Diana Chan
Diana Chan specializes in leadership and management as well as organisational development programmes for high potentials, new managers and managers transitioning to senior leadership positions.
She customizes individual and organizational development initiatives, facilitates off sites for new managers on team bonding and achieving team goals.
In addition to facilitating training on performance management, feedback and coaching, competency-based interviewing skills, influencing skills, customer service skills, managing virtual teams, diversity-related skills and mentoring initiatives, Diana provides personalised executive coaching on individual and team alignment. She works with global and regional key stakeholders, providing consultancy advice on organisational development interventions.
Diana has coached and facilitated training to audience of diverse ethnic and cultural backgrounds. She facilitates training and conducts executive coaching in Switzerland, Singapore, Hong Kong, Macau, Korea, Shanghai, Beijing, Tianjin, Hangzhou, Tokyo, Manila, Sydney, Melbourne, Jakarta and India.
Diana was the Vice President, Learning and Development, Asia Pacific, JPMorgan Chase Bank. Before that, she was Director, Global Talent, Learning and Development, Investment Bank, UBS. Diana’s other corporate experience included working in Citibank, DBS and United Overseas Bank.
Diana has Masters of Science in Training and Human Resource Management, University of Leicester.
She is a Certified Trainer in Singapore Training and Development Association (STADA) Teambuilding Events, Wilson Learning Management and Mind Resources Multiple Intelligences, member of American Society for Training and Development. Diana is an Adjunct Faculty Coach with Centre for Creative Leadership.
Some of Diana’s current and recent clients include senior management, regional and functional heads in diverse sectors such as finance, energy, engineering, technology, manufacturing, shipyards, oilrigs, aircraft, telecommunications, postal and logistics, management consulting, health care and education.
Besides English, Diana speaks Mandarin, Cantonese, Hokkien and some Bahasa Melayu.
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